Where do you ship from?

All Noctis products are shipped from Perth, Western Australia.

What shipping options are available?

• Free Worldwide Shipping

Via Australia Post

How long does shipping take?

Please allow 2–3 business days for order processing before your order is dispatched.

Once dispatched:

• Standard Shipping: Typically 2-6 business days

Delivery times may vary depending on your location.

International Shipping
Delivery times vary by destination.

Customs duties and import taxes may apply depending on your location.

What kind of light does the Syzygy Lamp produce?

Syzygy emits diffused, indirect light designed to shape atmosphere rather than brightly illuminate a room. It’s best suited to ambient and mood lighting.

Is a bulb included?

Yes. A Tuya-compatible smart bulb is included with your lamp.

Can I use a regular bulb instead?

The lamp is designed for use with smart bulbs to achieve the intended lighting experience. Using a standard bulb may limit functionality and effect.

Smart Lighting Setup

Syzygy is designed for use with Tuya-compatible smart bulbs, which connect to the Tuya Smart app via Wi-Fi. Through the app, you can control brightness, colour, colour temperature, and on/off functions directly from your mobile device.

A Tuya-compatible smart bulb is included with your lamp.

Download the Tuya Smart app:

• Apple (iOS):

https://apps.apple.com/app/tuya-smart/id1034649547

• Android:

https://play.google.com/store/apps/details?id=com.tuya.smart

No additional hubs or hardware are required — just Wi-Fi and the app.

Each Syzygy Lamp includes a power cord that matches your region.
You can select your required plug type before checkout.

Available options:

• Australia / New Zealand

• United States / Canada

• United Kingdom / Ireland

• European Union

The lamp is supplied with a compatible smart bulb and cord for your selected region.

How should I care for my lamp?

Clean gently with a soft, dry cloth. Avoid moisture, cleaning sprays, or abrasive materials.

Will my lamp look exactly like the photos?

Each Noctis piece is designed with intention. Subtle variations in texture and finish are part of the object’s character.

Do you accept returns?

If there’s an issue with your order, please contact us within 7 days of delivery and we’ll assist you.

What if my lamp arrives damaged?

If your item arrives damaged, contact us as soon as possible with photos and your order number so we can resolve it promptly.

What is Noctis?

Noctis is a design studio exploring light as atmosphere. Each piece is created to exist quietly within a space, shaping mood rather than demanding attention.